Do you do custom orders?

Yes.  Everything on the website starts out blank.  You can choose any words, names, dates etc that you would like on any of the designs (provided they fit).

When you order, just type the words etc that you want. You can put 'notes' as well, such as please stamp it all in upper case, or please add a heart after then names etc.  You can even draw a picture of how you would like it to look and email it through to me suz@kjdesigns.net.nz to make sure we are on the same page.

Can I choose the font I want?

Yes you can, though some designs will only fit certain fonts.  Check them out here : fonts You can select the font to your cart, or just add a note at checkout with the font name you prefer.  

If you are unsure if the font you like will fit on the design you like - please send through a message to check!

How many words will fit on this design?

Have a look at the sample pictures of the design, this will give you a good idea.  If you look in the font page you can choose the font you like.  

Different fonts will fit different amounts of words on each design.  If you let us know the words and the font, we can let you know if it will fit.

Can I have a picture on my design?

We have a range of design stamps available.  The larger design stamps are BEST suited to aluminium and copper designs, as the metal is softer and it is easier to get a good imprint with the stamp.  

They are NOT suited to the designs in Stainless Steel, though we can do the simple designs like the small hearts or stars on these.  You can view them here - design stamps and add them to your cart as required.

How much is postage?

Postage in New Zealand is Urban $6 and Rural $10 and is sent via NZ Post Couriers.   All our parcels are sent tracked.

Other countries parcels are sent via International Airmail at a cost of approximately $25.  Please enquire as this option has been removed from the website due to uncertain times and changing prices.

Do you allow pickup?

KJdesigns is based in rural Cambridge.  You can pick up by arrangement.

Do you Wholesale or do Bulk Discounts?

Absolutely yes !  There is a wholesale section where you can download our wholesale list.  Included are our most popular wholesale products.  

We are also happy to do a bulk discount on 10+ items - the discounts will start from 20% and will depend upon how much stamping / time is required to create the design you are wanting. 

Why is Stainless Steel such a great metal for jewellery?

Stainless steel looks great, yet doesn't cost a fortune.  Compared to Sterling Silver, stainless steel is much more affordable, and looks just as high end.

Stainless steel has been used for many years by luxury watch makers as their metal of choice.  This is because of how great it looks, and its durability. 

Sterling Silver can create reactions in some, and over time, it tarnishes - 316L Stainless steel does not tarnish or corrode.  Stainless Steel is hypoallergenic, and has antibacterial properties - (think surgical equipment) and you will not have a reaction to it.

Stainless Steel can be ION plated to resemble gold, and rose gold.  This is very long lasting plating that will not chip off.

Stainless Steel is strong, great for withstanding hand stamping (repeatedly being hit by a hammer!), and will last the test of time.

What other metals do you use?

Copper: Copper is a chemical element metal.  It is a soft metal, and often has a rustic feel.  It does tarnish, but can easily be polished back to a warm shine.

Brass: Brass is an alloy consisting of copper and zinc.  It is a harder metal than copper, but not as hard as stainless steel.

Pewter : Pewter is a malleable metal alloy, consisting mostly of tin, but also copper and lesser known metals.  Considered a precious metal, and while used by the Ancient Egyptians, became popular in the middle ages.

Aluminium: Aluminium is a soft metal that does not tarnish.  It is the 3rd most abundant element in the Earths Crust after Oxygen and Silicon.  It's a fantastic metal for hand stamping as due to it's softness you can get a greater impression than you can in stainless steel.  It can look a lot like sterling silver once polished.

Sterling Silver: Sterling Silver is a silver alloy, containing 92.5% silver, and 7.5% (usually). copper.  Fine silver is very soft and easily damaged, so this alloy was created to increase durability.

Gold Fill /Rose Gold Fill: Gold and Rose Gold fill composes a solid layer of gold / rose gold pressure bonded to another metal.  It has 100% more gold than gold plated, and 100% more rose gold than rose gold plated, does not flake or rub off. It is tarnish resistant and if you can wear gold or rose gold, you can wear gold or rose gold filled.  A fantastic alternative to gold and rose gold.

Thank you for choosing KJdesigns!

When placing an order, it is taken that you have read and understood these terms and conditions, so please spend a moment to read them.

NZBN: 9429046644442

Handstamped Jewellery:

With handstamped jewellery every letter and number is individually stamped using a hammer.  As this is done by hand there will often be slight variation in depth, and position of letters/numbers.  This is what makes each piece unique.  It is considered part of the charm and character of handstamped jewellery and not a defect.  Handstamping is very different from engraving which is a much more uniform finish.

Payment:

Payment is accepted via bank deposit, credit card using Stripe, or Afterpay.  Your order will not be made until payment is made in full.  If you are not already signed up with them and choose either Afterpay you will be directed to their websites during the checkout process.  

The timeframe for completion of your order is 5 to 10 business days.  Your order will usually be completed much quicker than this, but if you are needing it within a shorter time frame please contact to enquire if this is possible.  The "Rush Order" is available at checkout, which you can purchase this option to place your order at the top of the list to create.

Holiday Seasons:

Close off times for holidays or events such as Mothers Day, Fathers Day & Christmas will be published on the website, and via Social Media.

Stock:

At KJdesigns we have most items in stock.  We endeavor to keep stock numbers correct on the website, however sometimes components are used for custom orders, or sold via markets.  You will be advised asap if an item you have ordered is actually out of stock. 

Refunds & Returns:

As your order has been made just for you, custom orders are non-returnable and non-refundable.  No refunds will be given.  The only exception is if we have made a spelling mistake or similar.  Please check all your spelling and dates when you send in an order, if you make a mistake and we have commenced your order, it can't be 'fixed' - once it is stamped on there - it is there forever.  If we make a mistake on your order, you may return it to us and we will remake the item for you at no cost to yourself.  Any items that are faulty or break within 6 months after 'normal' use will be replaced or refunded.  No refunds for 'change of mind'.  If you change your mind within 24 hours of purchase you may cancel you order (provided it has not been started).  Your payment will be refunded less a $10 administration/cancellation fee.

Changes:

Please note that any changes made after purchase via website will incur a minimum $20 fee.  Changes made to a custom design (discussed via FB or email) are accepted free of charge until the design has been confirmed.  Once the design has been confirmed any change will incur a $20 fee.

Postage:

Postage is via NZ Post couriers - Urban $6 and Rural $10 NZwide.  We offer FREE NZ shipping on purchases over $100.

All items are sent with full tracking, and you should receive an email from the couriers with the tracking link when your parcel is created.  

Images:

All orders are photographed before posting.  Images are property of KJdesigns and can be published onto KJdesigns Facebook page at my discretion.  If we are aware that the order is a gift we will wait until after the event to post the image.  If for some reason you would prefer the image of your order not to appear on our Facebook page, please let us know.

Privacy Policy:

KJdesigns will not share your details to any other party, without your express permission.  Information collected is for the sole purpose of your order and is stored securely on our website.   If you have signed up for our newsletter, you can opt out at any time.

Giveaways and Competitions:

Giveaways and competitions are from time to time held on our Social Media platforms, usually Facebook.  The terms and Conditions for Giveaways are as follows :

• By entering you are accepting these terms and conditions
  
• Entry is free, no purchase is necessary
• Open to NZ residents only (unless stated otherwise)
• KJdesigns reserves the right to amend, cancel or postpone the giveaway, or these terms and conditions at any time.
• KJdesigns reserves the right to disqualify illegal, incomplete, or illegible entries.
• Winners of timeline giveaways on Facebook will be notified by comment in the giveaway and also by seperate post.
• KJdesigns decision is final and no further correspondence will be entered into.
• No prize draws, giveaways or competitions are in any way sponsored, endorsed, administrated by or associated with Facebook.
• Unless stated otherwise prizes must be claimed within 3 days, otherwise the prize may be forfeited.
• The prize cannot be exchanged for cash, and is non-transferable.
• Personal information provided will remain with KJdesigns and not passed to a 3rd party.
  

Copyright:

All content and images on KJdesigns Facebook page is property of Susan Coram, t/a KJdesigns, Cambridge, New Zealand.

How to best care for your jewellery

All jewellery will have a longer life if it is looked after.  Exposing your jewellery to water, swimming pools, the ocean, moisturisers, perfume etc will all cause wear on your item, and the metals that will tarnish, will do so faster.  The rate of tarnish (for metals that tarnish) will vary from person to person, and place to place.

You can slow the rate of tarnish down by taking your jewellery off in the evenings, and for all metals other than stainless steel (ie copper, brass, sterling silver) you can store them in an airtight plastic bag with an anti tarnish tab. 

Stainless steel doesn't tarnish, so can withstand the elements better, but still requires care. 

Keep your jewellery clean and dry.

Don't use any chemical cleaners on your jewellery.  

For the stainless steel a soft polishing cloth is all you need.  For copper, brass, aluminium & sterling silver, a pro-polish pad is amazing, and a soft cloth can  also help.